Return & Refund Policy

At Sehat Ghar, customer satisfaction is our priority. If you experience any issue with your order, we're here to help.

Eligible Returns

Returns or replacements are accepted only if:

• You receive a damaged product.
• You receive the wrong product.
• The product is expired upon delivery.
• The package is tampered with before delivery.

Return Request

Please contact us within 48 hours of receiving your order. To process your request, you may be asked to provide:

• Your order number
• Photos of the product and packaging
• A brief description of the issue

Non-Returnable Items

For hygiene and food safety reasons, we cannot accept returns for:

• Opened or used food products
• Products damaged due to improper storage after delivery
• Change of mind after the order has been delivered

Refunds

Once your request is approved, we will either:

• You are required to send that damaged or wrong parcel to business address of company
• Send a replacement product, or
• Issue a refund to your original payment method (where applicable).

Refunds are typically processed within 5–10 business days after approval.

Order Cancellation

Orders may be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.